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Rules for Negotiating a Commercial Lease

"A business space lease is one of the most one-sided and unfair pieces of paper in existence." (1) So says New York broker Harold Wagner. He should know. Termed a "boy wonder" by the New York Times, Wagner was involved in some of the city's largest commercial real estate deals before becoming the founder and principal of the tenant-oriented Wagner Group Associates. (2)

A bad lease can destroy your operation. You'll have to live with its terms for a long time, so it's important to get what you want. "The standard lease is always written in the landlord's favor," insists national real estate consultant B. Alan Whitson, located in Newport Beach, California. "[It's up to you] to negotiate better terms." (3)

Most business folks only think about a low price per square foot when they negotiate for space. But rent is just one aspect of a commercial lease. Here are seven other points to keep in mind:

1. RECIPROCITY OF OBLIGATIONS, OR TIT FOR TAT. The owner of a tiny shopping center decided to re-pave his parking lot -- then immediately billed each of his tenants for one-fifth of the $20,000 cost. (4) Ouch1x If you must pay pass-throughs for major maintenance and improvements, then your landlord should require your consent to those improvements.

If the lease contains a rachet clause allowing for rent increases (inflation, cost-of-living), it should also permit a rent decrease if something make the premises less desirable. (5) What if the landlord doesn't make necessary repairs? Can you have it done yourself, and deduct the cost from the rent? (6)

If a contract term can change in the landlord's favor under certain conditions, it should also change in your favor if the reverse happens. Look at "Lease Negotiation Tips" at cftech. For more help, check out the SBA's online library resources at the sba, particularly their Startup Kit "Getting Started."

2. TIME LIMITS AND REMEDIES. Never sign a document that allows the other side to complete something "within a reasonable amount of time." For example, landlord construction or remodeling under commercial leases often takes longer than first anticipated. Set a definite date for completion. As a negotiating posture, ask for the landlord's worst-case estimate. Then generously agree to a date somewhat in excess of that, so he feels comfortable with the clause. But if things go terribly wrong, you're protected. The lease should also spell out exactly what happens if the deadline isn't met (rent reduction or abatement). (7)

3. NEIGHBORS. Who else will be doing business in the same complex? A video store opened in one southern California shopping plaza. Then the anchor tenant -- a major grocery chain -- also began renting movies. Customers found it easier to food-shop and rent a video from the same location (the supermarket) and the video store's business suffered. Because the video store's lease contained an exclusive-right, non-competing business clause, they were able to force the grocery store to close its video department. (8)

What if your landlord brings in a noisy or smelly tenant, or some controversial enterprise (tattoo parlor, abortion counseling center)? Remember, your landlord will probably retain strict control over what business activities you may engage in, or to whom you can sublet. You should have some control over your business neighbors. (9)

4. LANDLORD'S FISCAL CONDITION. Your landlord will want lots of assurances -- from business financial statements to personal guarantees -- that you can pay the rent. But what if he goes broke? A doctor moved into a small, privately-owned medical building and spent major dollars on remodeling and installing specialized equipment. Then a bank officer showed up to say that they had foreclosed on the building, and the doctor's lease was void. He could stay -- at twice the original rent -- or sacrifice all his improvement costs and move out within 30 days. Insist on a standard recognition of nondisturbance clause to protect yourself from your landlord's current and future lenders. (10)

5. KNOW THE LINGO & ASK QUESTIONS. Do your homework on the basic terminology. Learn the difference between gross, net, and triple net leases. Check out "Knowing the language a valuable thing,"ms business." Ask the leasing agent to explain anything that's not crystal clear to you. Asking questions is NOT a sign of weakness. It helps you discover valuable information. It also gives you more control over the tone and flow of the negotiations, and is a very effective deal-making tool. (11)

6. INFLEXIBILITY. Many brokers and leasing agents will tell you: "This is our standard contract" and "We always use this agreement." (12) Lawyers reply by saying that only one contract was ever chiseled in stone [the Ten Commandments]; everything else is negotiable. Narrow down which modifications are really important to you, and focus your negotiations on these points. If all else fails, put your proposed lease changes in writing in a short letter. Agents are required to present all serious offers to their principals. If you can get a name and address for the property owner, send a copy to her, too.

7. SEEK PROFESSIONAL ADVICE. Commercial space leasing contracts are some of the most complex legal documents in today's business world. Fred Steingold, author of "The Legal Guide To Starting & Running A Small Business," says, "Most attorneys can review a lease in less than an hour, so it's not a big expense." (13) Spend the money wisely: use a lawyer who specializes in commercial real estate.

There is also a growing number of sales and leasing agents who represent only the buyer or renter, such as the single-focus tenant representation firm of Wagner Group Associates mentioned before. Their homepage is at itra.

You can get counseling by e-mail through the SCORE (Service Corps of Retired Executives) Web site at score. The SBA (Small Business Administration)"Help Desk" provides answers to small-business questions by phone: 1-800-UASKSBA, 9:00 AM-5:00 PM East Coast time, Monday through Friday. Take all the advice you can get -- it's never too much1x

For more information, check out the following resources:

"How To Negotiate A Lease"

"Lease Negotiation Tips"

"An improper lease can destroy your operation"

"Signing a Real Estate Lease"

Leasing Retail Space. Institute of Real Estate Management: 1990.

Ilich, John. The Complete Idiot's Guide to Winning Through Negotiation. Alpha Books: 1996.

Cohen, Herb. You Can Negotiate Anything. Lyle Stuart Inc.: 1980.

By Paula Damiano

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